Aura Review
$1 million identity theft insurance24/7 US based customer support
Years of experience in the industry
Detailed online account & identity protection
Protection for the entire family
User Reviews
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Pros & Cons
- Identity theft insurance included
- Money back & free trials for all plans
- Advanced digital security features
- Social Media monitoring doesn't check DMs
- They send a lot of marketing emails
Plans & Pricing
Aura offers three different deals – Individual, Couple, and Family packages. They all come with a 14-day free trial, which is convenient. Each annual deal also has a 60-day money-back guarantee. During the sign-up process, you can choose which areas worry you the most, such as financial loss or device protection. In the following sections, you’ll find more information about each available deal.
Individual – from $12/mo
The basic package is intended for a single adult, and you can use it to protect up to ten devices. You get top-quality theft protection from Aura, including a privacy assistant, white-glove fraud remediation, and financial fraud protection. The platform adds a safe Smart Vault where you can hold up to 1GB of sensitive files.
If you pay for the Individual package monthly, the price is $15. You get a 20% discount and pay $12 per month only for annual payments.
Couple – from $22/mo
The subscription is designed for two adults, and it protects up to ten devices per person. The identity theft insurance is $1 million per adult, and you get all the features from the individual package. You also get 2GB of Smart Vault storage to ensure an even better value for the deal.
The price mentioned is for annual payments, and it’s a 24% discount compared to a monthly subscription set at $29 per month.
Family – from $37/mo
It’s the most comprehensive deal offered by Aura since it serves up to five adults and unlimited kids. The devices you can connect go up to 50 (ten per person), and there is a $1 million identity theft insurance for each adult. Parental controls and cyberbullying alerts are included, as well as child identity protection with advanced features offered by the platform.
The default monthly price for the Family package is $50, but if you pay annually, you get a 26% discount, and the service charges you $36 per month of subscription.
Overview
Aura entered the identity theft protection market in 2019, but the founder Hari Ravichandran had the idea of starting the company five years before that. He was the victim of credit information theft, and as a successful entrepreneur, Ravichandran discovered that digital security is a huge problem. The company generated a lot of buzz from the moment of creation and has become a digital security leader. Its idea is to offer a comprehensive solution that would protect your identity, finances, and other sensitive data. Here’s a detailed Aura identity theft protection review to learn more about the platform’s services.
Features & Services
Aura offers features for the entire family, including adults and children. You can benefit from award-winning financial safety tools that include credit lock, account, and transaction monitoring. As for identity theft protection, here are some important features to consider!
Dark Web Monitoring
It’s an integral feature of protecting your identity since finding your information on the dark web is the first indicator that you are in danger of someone stealing your sensitive info. Aura can monitor anything from your date of birth, driver’s license, and SSN to email addresses and loyalty card info. It’s vital to mention that the platform will only inform you about the potential existence of your data on the dark web, and it won’t remove those details.
Other Digital Security Features
Aura performs social media monitoring, but they only send reports about potentially malicious links and suspicious activities. You can also add Additional Title monitoring for properties that you register with the platform, while financial transaction overseeing could help protect your finances.
Parental controls in the Family package can help limit screen time on your children’s devices, block access to certain sites, and track internet usage. Aura also has an antivirus that fights trojans, worms, adware, spyware, and other malicious files, and it offers Smart Vault, which is a safe way of storing and sharing files with others. Finally, you can also use Aura VPN for safe internet access at public spots and a password manager to ensure you keep track of all your passwords.
White Glove Resolution
If you’ve been a victim of fraud or ID theft, Aura has an entire team of experts at your disposal. You can contact them around the clock, and they can assist you in navigating the situation. White Glove fraud resolution experts can assist in freezing your accounts, interacting with credit bureaus, and handling everything else necessary to help with identity restoration.
Identity Theft Insurance
Aura offers a $1 million identity theft insurance per person included in a specific subscription. The insurance deal is valid for the entire policy period, and you can expect reimbursements for any losses you might have suffered during that time. That includes lost wages (up to $2,000 for five weeks), child, spousal, and elder care (up to $2,000 per policy period), and even certified public account costs up to $1,000.
Privacy & Security
Aura has an A+ grade from the Better Business Bureau, which is a great indicator of its reliability. The platform uses SSL and TLS encryptions to ensure secure transactions.
The more important thing is that the provider has SOC 2 Type II certification. The certificate requires following strict guidelines for customer data, including their confidentiality, integrity, and ways of processing all information. That’s important because you’ll need to provide your Social Security Number (SSN), phone number, bank account info, and other details to get the desired identity theft protection. You’ll appreciate the fact that Aura uses AES 256 encryption, which is the same level used by the military and major financial institutions like banks.
Customer support
Aura offers a comprehensive help section with a detailed FAQ covering different areas, from registering an account to explanations of the features offered. There’s a useful blog called Digital Security 101 that provides more information about identity theft, fraud, and internet and family security overall.
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24/7 Help & Support
For registered members -
Phone Support
+1 833-552-2123 -
Live Online Chat
Yes -
Email
support@aura.com -
FAQ
Yes
Final Word
Aura is a premium digital security company that can help protect you and your entire family from identity theft and other internet issues. The core of its services includes monitoring if anyone shared your sensitive info on the dark web or if anything suspicious is happening with your financial, social media, or other accounts. Advanced features include a VPN, Smart Vault, and a password manager. Packages aren’t the most affordable in the market, but you get plenty in return with Aura. You’ll appreciate the peace of mind supported by advanced ID protection services, but also the identity theft insurance and a professional team that can help if you find yourself to be a victim of fraud.
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