Pros & Cons
- Certified recovery experts
- Family plans include protection for kids
- Recovery of up to $1 million in lost funds
- No free trial
- No credit monitoring
- Mobile app is underdeveloped
Plans & Pricing
Zander is offering two basic plans with monthly and annual subscriptions. Their plans are probably among the most affordable on the market, with the price for a personal policy standing at just $6.75 a month or $75 a year.
Their other plan is for a family theft protection, offering the full package for $12.90 a month and $145 with an annual plan. The family plan provides full coverage for all children in a family.
The individual plan costs $6.75 a month or $75 if paid annually, and it offers the following benefits:
- Unlimited recovery services
- Recovery of your credit file to the pre-theft status
- Notifying the three major credit bureaus of fraud and place fraud alerts
- Review of your credit report to identify potential areas of fraud
- Notifying your creditors, government agencies, the IRS, and medical institutions, as well as any other entities of the identity theft
- Checking all proprietary databases for misuse of your personal information
- Lost wallet protection where they help you terminate and re-order wallet contents. Help for canceling and/or reissuing of all documents that were lost.
A family plan with Zander starts at $12.90 with a monthly plan or $145 with an annual plan. The plan offers all the benefits included in the individual plan but also provides free coverage for all your children who you include in the policy. You can include up to 10 kids to be protected under the family plan.
Zander does not offer a free trial on any of their identity theft protection plans but this is offset by their very cheap pricing plans.
Elite Cyber Bundle
The Elite Cyber Bundle is a relatively new offering from Zander that includes all the same benefits and features as the essential plan, however offers additional cyber security features for extra protection, including an UltraVPN, Ultra AV, Experian CreditLock, Account Takeover Monitoring and New Account Monitoring.
The individual plan costs $9.99 a month or $110 if paid annually.
The family plan for the Elite Cyber Bundle costs $19.49/mo or $215 if paid annually.
Zander Insurance Agency, Inc. is an established insurance company, which was founded in 1925 and is headquartered in Nashville, Tennessee.
They offer all kinds of insurance policies, ranging from life insurance through auto and commercial insurance policies to identity theft protection. You should be aware that Zander is one of a few large insurers to offer identity theft protection with most such services not being backed by a company specializing in insurance services.
Their identity theft protection spans over various scenarios, including loss of physical ID documents such as your ID card or driver’s license and covering cases of online theft of your financial, medical, or IRS personal details.
Zander’s identity theft package covers expenses and legal fees amounting to up to $1 million, which includes funds you may have lost due to fraudulent activity.
Features & Services
Zander’s identity theft protection service aims at protecting your identity in the following cases:
- Financial and tax fraud
- Medical ID theft
- Criminal ID theft
- Social Security fraud
- Child ID theft
- Benefits and employment fraud
- Title fraud
One of their distinctive service offerings is the option to work with a dedicated team of recovery specialists should a need arise. The cost of the work hours for the team to help you recover your lost personal data and/or documents (such as ID cards, credit and debit cards, and other documents) is covered by both plans’ fees.
You also get the additional advantage of protecting the personal information and records of your children, at no additional cost.
Aside from protecting you from all kinds of identity theft, Zander offers generous protection of up to $1,000,000 in losses incurred due to loss of personal data, data breaches, or loss of physical identification documents.
Those who subscribe to their identity theft protection plans get access to a mobile application for receiving alerts, updating their personal information, and using Zander’s theft protection services on the go. The mobile app is available for Android and iOS and provides you with notifications, reports, and access to ID restoration services.
Privacy & Security
Zander is a company operating under the jurisdiction of the United States and thus they can be legally forced to provide information about their customers to government agencies from the countries in the Five Eyes, Nine Eyes, and 14 Eyes alliances. Other than that, they collect the standard data about your online actions on their website and mobile app.
When you sign up for an identity theft protection plan with Zander, you need to provide them with the following personal information:
- Driver’s license number
- Social security number (SSN)
- Phone number
- Medical insurance number
- Debit and credit card numbers
- Bank account numbers.
Zander keeps your personal data behind firewalls and conducts only encrypted transactions on their website.
Zander’s customer support service operates 24/7/365, which is actually a standard best practice amongst identity theft protection services.
You can reach them by phone, by email, or by fax. No live chat is available and it appears that the fastest option to get in contact with Zander is by a phone call.
You cannot have a chat with one of their customer support specialists within the mobile app but only change personal details and get notifications. You can also access identity restoration services via their mobile app.
24/7 Help & SupportCustomer service is available 24/7
Phone SupportPhone support is available.
Video TutorialsZander has a YouTube channel with videos.
FAQFAQs are available under a link called "Insurance Help Center."
BlogThe "Insurance Help Center" section also serves as a blog.
The main advantage of Zander’s service for protecting your identity against various kinds of theft pertains to their very low prices as compared to other identity theft protection services.
On the other hand, their service plans lack credit monitoring and other advanced features but offer all the basic monitoring and reporting options. Their $1-million coverage for loss of funds and expenses for recovering a lost identity is an offer not to miss if you need basic protection at a very affordable price.
To conclude, Zander’s offering is for those who are after affordable protection against identity theft and can cope without advanced features such as credit monitoring and PC security software. Nonetheless, they will assign a dedicated recovery specialist to any case of identity theft you might experience.