ReliaShield Review
Simple set up processFree coverage for children with family plans
Boasts high recovery success rate
Up to $1 million in identity theft insurance
Exceptional customer service
Pros & Cons
- 3 Bureau Credit Monitoring
- Monthly credit score tracker
- Restoration & recovery assistance
- No antivirus protection
- Limited notifications in lower plans
Plans & Pricing
ReliaShield offers several options to cover both individuals and families. All family plans include free coverage for kids under 13 years. If the plan includes two adults, it covers all children under 18 years old in the household without extra charges.
Here are the available ReliaShield plans:
ReliaShield Essential
ReliaShield Essential covers all types of identity theft. It also provides other services such as personal information and dark web monitoring, court records monitoring, social security number (SSN) monitoring, and address change monitoring, as well as updates on data breaches. The plan is covered with a $1 million stolen funds and expense reimbursement.
ReliaShield Essential costs $7 .99 per month or $87.99 yearly for individuals. The family option goes for $14 .99 per month or $164.89 annually.
ReliaShield Prime
ReliaShield Prime provides all the services provided by ReliaShield Essential and adds more monitoring services. These include:
- Non-credit loan monitoring
- Neighborhood predator monitoring
- Social media monitoring
- Single bureau credit monitoring
The plan costs $14 .99 per month or $164.99 yearly. The family option goes for $24.99 per month or $274.89 annually.
ReliaShield Elite
ReliaShield Elite is the service’s most inclusive plan. The plan adds banking protection services that include a monthly credit score tracker, bank account takeover notification, new bank account application notification, and credit card application notification. It also expands credit monitoring to include three bureaus (Experian, Equifax, and Transunion).
ReliaShield Elite costs $21 .99 per month or $241.89 yearly. The family option goes for $34 .99 per month or $384.89 yearly.
In comparison with other identity theft protection companies that offer similar services, RealiShield is better priced than most.
Once you have an account, you can always cancel to terminate the service. However, there’s no money-back guarantee, and reimbursements are only done for yearly subscriptions.
Overview
ReliaShield is an American identity theft protection service, and it has been a leader in the industry since 1999. The company helps more than 1 million Americans protect their wealth and well-being, and it boasts “a proud record of 100 percent success in restoring individuals’ identities to pre-theft status” according to their website.
To help you better understand the brand before you commit, this ReliaShield review explores everything you need to know about the service.
Features & Services
ReliaShield offers some of the best monitoring and protection services. Below is a highlight of the top five features they offer.
Full ID Theft Protection
The company offers one of the most comprehensive identity theft protection services. This includes all types of threats such as financial fraud, medical identity theft, social security fraud, child identity theft, tax or employee benefits fraud, and more.
Unlimited Restoration Services
Since no company can guarantee 100% theft protection in the digital era, ReliaShield goes beyond monitoring to offer identity restoration services. The company has a 100% success rate of recovery thanks to its excellent monitoring and certified identity theft specialists. ReliaShield pairs any victims with specialists who can make the recovery on their behalf, with no time or monetary limits attached.
Comprehensive Insurance Coverage
Besides monitoring accounts and identity restoration, ReliaShield provides a $1,000,000 insurance coverage. This coverage applies to both stolen funds and expenses incurred, such as legal fees, lost wages, and other out-of-pocket costs.
Extensive Monitoring
ReliaShield provides comprehensive monitoring, which includes personal information, SSN, address change, wallet protection, social media, existing bank accounts, and neighborhood predator monitoring. Additionally, users get free credit report reminders and notifications about their bank accounts and credit card applications.
Proactive Monitoring & Alerts
ReliaShield monitors personal information and sends alert whenever changes are made, or unusual activities are detected. This helps you stay in the know and reduces the risk of becoming a victim.
Apart from these, ReliaShield has an app that makes it easy to receive timely alerts straight to your mobile device. The app can also be used to make changes to the profile as well as access ID theft services on the go.
Privacy & Security
Since the service will be monitoring your identity, you will understandably be required to provide personally identifiable information. ReliaShield asks for your name, DOB, phone number, postal and e-mail address, national identifier or social security number (as applicable), and credit card details. Some of the information such as SSN and your kid’s details are optional, although it is advisable to fill in so that the data can be monitored.
The company states that they use the information “solely for the purpose of providing you with the products and services you have requested and for administering their relationship with you, internal business purposes, our product or service development and/or statistical analysis.”
They also state that they “do not sell your personal information to, or share such personal information with third parties for their promotional use or for marketing purposes.”
When you enter sensitive information (e.g., credit card details or SSN), your data is encrypted using secure socket layer technology (SSL). Data in storage is secured through the “latest framework and encryption” and the “same level of sophisticated technology that most banks use.”
Customer support
ReliaShield is highly regarded due to its excellent customer service. One factor that contributes to this is the fact that the company is employee-owned. This means that when you are speaking to one of them, you are speaking to an owner of the business!
Customer service is available 24/7, and you can always call (888) 201-1944 to speak to a specialist. You can also submit a ticket online, and you will get feedback from the team within minutes.
Apart from that, there’s an FAQ page on their website, which you can use to know more about the service and identity theft in general. You can also read about the latest reports and trends on the website’s blog.
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24/7 Help & Support
Customer service is available 24/7 -
Phone Support
You can call (888) 201-1944 to speak to a specialist -
Email
You can also submit a ticket online, and you will get feedback from the team within minutes. -
FAQ
There's an FAQ page on their website, which you can use to know more about the service and identity theft in general. -
Blog
Read about the latest reports and trends on the website's blog.
Final Word
ReliaShield is an outstanding identity theft protection service that has earned trust for having been in the market for about two decades. It provides comprehensive tools and resources that help individuals and families monitor, protect, and recover sensitive personal information. The service is very well priced, although the Elite Family Plan is on the higher end. Overall, ReliaShield provides outstanding service and fantastic value for money.
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